Privacy Policy

How we protect customer information.

This Privacy Policy explains how Viva Events collects, uses and protects customer information when you contact us, request a quote or book an event styling service in Sydney NSW.

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1. Information we collect

Viva Events may collect information that you provide when you contact us, request a quote, make an enquiry or book a service.

  • Your name
  • Phone number and email address
  • Event date and event type
  • Venue name, suburb or location
  • Guest numbers and budget range
  • Theme, colours and styling preferences
  • Messages, inspiration images or event requirements you send to us

2. How we use your information

We use customer information only for business and event planning purposes.

  • To respond to your enquiry
  • To prepare package options or a quote
  • To confirm booking details
  • To plan event styling and setup requirements
  • To communicate about changes, payments or event updates
  • To improve our customer service and website experience
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Customer Privacy

We respect your personal details

Customer information is handled carefully and used only for relevant event planning and communication.

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Secure Handling

We take reasonable steps to keep customer details safe and avoid unnecessary sharing.

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Clear Communication

We use your contact details to reply to enquiries, discuss quotes and manage bookings.

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Limited Use

Your information is used for Viva Events services, booking communication and customer support.

Policy Details

Important privacy information

Please read these sections to understand how your information may be handled.

Customer responsibilities

Please provide accurate information when requesting a quote or booking an event. This helps us plan correctly and provide better service.

  • Provide correct contact details
  • Confirm venue and event information
  • Only send images or details you are allowed to share
  • Tell us if you do not want event photos published
  • Contact us if your information changes before the event

Contact about privacy

If you have a question about this Privacy Policy or how your information is used, please contact Viva Events.

  • Email: vivaeventssydney@gmail.com
  • Location: Sydney NSW, Australia
  • Business: Viva Events
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Need Help?

Questions about your information?

Contact Viva Events if you want to ask about customer details, event photos, quote information or privacy concerns.